Turning Guest Feedback into Repeat Diners and Loyal Patrons

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Reviews can be difficult for many restaurant operators -- they feel personal, and they require a lot of time and energy to manage well. In this webinar Sebastian and Avi help you unlock the power of reviews. Understand why a solid review management strategy is the cornerstone of your restaurant's success in today's competitive landscape. Learn battle-tested strategies for setting up effective review management systems that connect with your guests on a deeper level. Gain insights into setting up guest recovery systems that don't just exist on paper but actually work in practice, turning dissatisfied guests into loyal patrons. Find out how to efficiently manage your online reviews by leveraging various platforms and tools, saving you time and resources. Learn how to use guest feedback to identify hidden opportunities within your restaurant operation and brand, allowing you to take meaningful action and continuously improve.

Marqii customers see...

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9% increase

In Google Maps views in one year

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70 hours saved

On average per month, per location

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30% increase

In average star review ratings

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