AI Review Management

Managed Review Response

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Let us take over, and we’ll use the power of AI + HI (Human Intelligence) to create personalized and timely responses to your reviews on Google, Yelp, and Facebook.

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AI-powered responses to customer reviews that are personalized and timely. Includes alerts for critical reviews, along with analytics reporting for performance.

Personalized Review Responses, Done For You

For restaurant brands who receive more than 50 reviews per month, we’ve created
 our Managed Review Response service.

Automate responses to all reviews with a combination of AI and HI (human intelligence).


AI With a Human Touch

Your guests want to feel heard. An automated, unpersonalized response from a bot won't do that for them. Every AI-generated Managed Review Response is reviewed by Marqii's team of experts to make sure it’s personalized, in your brand voice, and in line with your SEO goals.

Critical Flags

Escalate High Priority Reviews

If we find a review that urgently needs your attention, our support team communicates it with you immediately.

Never miss a high-priority review with critical flags.
Spot trends and diagnose issues with reports made for hospitality businesses.


Customized Reporting

You may not have time to respond to your reviews, but you still need to know what your guests are saying. Managed Review Response includes monthly check-ins with our team to review your custom performance metrics, analytics, response trends, and keywords.


Free Review Response Templates

Not quite ready for Managed Review Response?
Save time by saving templates in your Marqii dashboard for your most common types of reviews. We’ve created 7 sample templates to get you started!
Click below to download them for free.

Download Free Templates

Schedule a Demo

Digital Hospitality, Simplified.

Schedule a Free Demo